top of page

Frequently Asked Questions

Finding the right senior care starts with understanding your options. Here are some common questions families ask when they begin working with Second Wind.

How much does it cost to work with Second Wind?

Our guidance is always complimentary. Families are never charged for our services. We are supported by trusted senior living and care partners who share our values and commitment to compassionate, high-quality care.

I’m not sure if I’m ready yet. Can I still reach out?

Absolutely. Whether you are just beginning to notice signs of memory loss or your loved one is preparing for discharge from the hospital, we are here to help. Our complimentary 15-minute consultations are available for every stage of the care journey. This time is meant to gently guide you, answer your questions, and help you begin understanding what care options might best support your situation.

What can Second Wind help with?

We help you make sense of a process that can feel overwhelming. When a loved one needs care, it can be hard to know where to begin. We take the time to listen to your story, understand your priorities, and guide you toward care options that truly fit. Think of us as your local partner in navigating this transition with clarity, compassion, and peace of mind.

How do I get started?

Simply reach out to schedule your complimentary consultation. We begin with a conversation about your loved one’s needs, preferences, and goals. From there, we present thoughtfully vetted options and stay by your side through tours, questions, and decisions until you feel confident in your next step.

How do I know the communities you recommend are safe and trustworthy?

Every community and care partner we work with is locally vetted for quality, safety, and integrity. We visit, build relationships, and stay informed so you can feel confident that your loved one will be cared for in a supportive and compassionate environment.

What types of living options can you help with?

We guide families toward a full spectrum of care, including:

  • In-Home Care

  • Independent Living

  • Assisted Living

  • Memory Care

  • Continuing Care and Life Plan Communities

  • Residential Care Homes

Each option supports a different stage of the journey, and we help you understand which path aligns best with your loved one’s needs.

bottom of page